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Customer Testimonials

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  • 01/04/2017

    Just a nice group of people working there. They do what they say, when they promised.

    -- Tanita (Saginaw, MI)

  • 11/13/2016

    They took the time to explain the repairs and modifications to me allowing me to make a knowledgeable decision on my repairs and modifications.

    -- Kyle (Bay City, MI)

  • 11/01/2016

    Quick service and service rep was pleasant and didn't try to "sell" me anything extra.

    -- Jeff (Saginaw, MI)

  • 10/31/2016

    I'm very picky about who works on my vehicles. I've been a customer for several years, and wouldn't think of taking my cars anywhere else. The team at Kan Rock provide amazing service, explain repairs in clear and objective terminology.

    -- Mary (Lapeer, MI)

  • 10/27/2016

    Very friendly and knowledgeable staff. Did great work and got everyone in and out quickly. Would definitely return.

    -- Karlie (Saginaw, MI)

  • 10/04/2016

    I am driving a 2016 with 25K miles so tire wear and maintenance would not be something they would need to discuss with me.

    -- Daryl (Saginaw, MI)

  • 09/27/2016

    Staff was friendly and knowledgeable. Work was performed quickly and the price was fair. They informed me of other services I may need in the future.

    -- Cheryl (Flint, MI)

  • 08/22/2016

    The employee at the front desk was great! He recognized me from a previous visit, was friendly and made my trip to Kan Rock pleasurable!

    -- Julie (Saginaw, MI)

  • 08/20/2016

    My daughter's car was making a few noises, which another repair shop was unable to identify. I had her bring the car back to Lapeer, MI, knowing the guys at Kan Rock would be able to figure it out.

    -- Mary (Lapeer, MI)

  • 07/13/2016

    I am a long time customer and I really like coming in and being treated like family. The mechanics are always straight forward with me and the sales reps don't try and sell me anything I don't need. I love knowing if my vehicle fails I can always count on

    -- Dave (Saginaw, MI)

  • 06/18/2016

    Tim was exceptionally personable. He made sure everyone was taken care of in a timely manner. He recalled our phone conversation off the top of his head which made my visit easier. Great customer service!!!

    -- Krystal (Saginaw, MI)

  • 06/13/2016

    We were glad you were open, all other businesses were closed. That's a good thing though because now we can tell everyone what great service we got.

    -- Jennifer (Bay City, MI)

  • 06/07/2016

    NO pressure! Just good service with a smile!

    -- Bethany (Fenton, MI)

  • 06/01/2016

    Staff was courteous and thorough, discovered and explained another needed repair they found on inspection (a potential safety issue). Service was fast and cost reasonable.

    -- Rebecca (Lapeer, MI)

  • 05/16/2016

    I came in with a flat tire, but while fixing my tire the attendant notified me that the other tire also needed to be replaced. Also informed me that i shouldn't get an alignment until I get the other tire fixed.

    -- Tanina (Flint, MI)

  • 05/09/2016

    I made an appointment and was quickly taken care of shortly after my arrival and on my way in a satisfactory time.

    -- Paul (Clio, MI)

  • 04/21/2016

    The employees were genuinely nice & extremely friendly. They even offered to help me bring in my frozen groceries from the car so they wouldn't melt, in the very short amount of time it took for them to fix my car!

    -- Stefanie (Flint, MI)

  • 04/20/2016

    I was acknowledged right away and was treated with respect.

    -- Laura (Fenton, MI)

  • 04/17/2016

    My service requirements were taken care of without needing an appointment.

    -- Richard (Lapeer, MI)

  • 04/05/2016

    Was able to get my car in, with only a short wait. Also the worker let me know of a tire sale going on. I thought the deal was good and got the tires done too.

    -- Melissa (Caro, MI)

  • 04/05/2016

    Quick response, clean building, they took care of my vehicle and explained everything that they did to it in detail. I am so glad that they are just around the corner from me. Thank you very much.

    -- Bill (Caro, MI)

  • 04/04/2016

    The speed that the repairs were done and the customer service agent I spoke to during the process

    -- Joshua (Bay City, MI)

  • 04/03/2016

    I love the staff that works at this location. They are very nice and explain everything to me in a way I understand.

    -- Felisha (Saginaw, MI)

  • 04/03/2016

    The manager made me feel that any issues would be resolved if necessary. That gave me confidence that the work would be done right.

    -- Ed (Saginaw, MI)

  • 03/30/2016

    Tim is always very knowledgeable. In my humble opinion. He goes over and above customer service standards. Not with just myself, but I see him treat every other customer the same way.

    -- Bob (Saginaw, MI)

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